Legal
Terms of Service
These terms govern your access to and use of the Provenly website and the services described on it. Please read them carefully. By using this site, you agree to the terms below. Last updated: May 2025.
Scope and purpose
These Terms of Service govern access to and use of the Provenly website (the "Site") and the bookkeeping and accounting services described herein (collectively, the "Services"). They apply to all visitors, enquirers, and clients.
Provenly reserves the right to update these terms at any time. Continued use of the Site following any changes constitutes acceptance of the revised terms.
1. Service usage terms
Acceptable use
- Use the Site and Services for lawful purposes only
- Provide accurate and complete information when making enquiries
- Respect the intellectual property of Provenly and third parties
- Not interfere with or disrupt the operation of the Site
Prohibited activities
- Attempting to gain unauthorised access to any part of the Site or associated systems
- Transmitting harmful, offensive, or unlawful content through the Site
- Scraping, copying, or reproducing Site content without written permission
- Using the Site for any fraudulent, deceptive, or misleading purpose
- Introducing viruses or other malicious code to the Site or systems
Service access requirements
Access to the Site requires a compatible browser and an internet connection. Provenly does not guarantee continuous, uninterrupted access and is not liable for any loss resulting from inaccessibility.
Fair usage
Automated access, bulk data collection, or any usage that places unreasonable load on the Site's infrastructure is prohibited without prior written consent from Provenly.
2. Enquiries and client relationships
Submitting an enquiry
Completing the contact form on this Site constitutes an enquiry, not a binding service agreement. A formal engagement is established only upon written confirmation from Provenly.
Information accuracy
You are responsible for the accuracy of any information you provide. Provenly cannot be held responsible for errors or omissions arising from inaccurate information supplied by you.
Service termination
Either party may end a service engagement with reasonable written notice as specified in the service agreement. Provenly reserves the right to refuse or discontinue service to any party that violates these terms.
3. Service availability and modifications
Uptime and maintenance
We aim to keep the Site available at all reasonable times but do not guarantee uninterrupted access. Scheduled maintenance may occasionally result in brief downtime.
Feature changes
Provenly may update, modify, or remove features of the Site or Services at any time without prior notice, where reasonably practicable.
Geographic availability
Services are available globally, though certain features or pricing may vary depending on your location and applicable regulations.
Third-party tools
Our services may involve the configuration of third-party cloud accounting platforms. Their availability and terms are governed by those platforms independently.
4. Intellectual property
Site content ownership
All content on this Site — including text, design, graphics, and code — is the property of Provenly or its licensors and is protected by applicable copyright and intellectual property law.
Limited licence to use
You are granted a limited, non-exclusive, non-transferable licence to access and view the Site for personal or business evaluation purposes. No other rights are granted.
Trademark notice
The Provenly name, logo, and associated branding are trademarks. Use of these marks without written permission is prohibited.